Avatar

OneSky Support

  • Total activity 223
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 2 users
  • Votes 0
  • Subscriptions 106

Activity overview

Latest activity by OneSky Support
  • Avatar

    OneSky Support created an article,

    Is there a way to group together previously created projects?

    Question: Is there a way to group together previously created projects?   Answer: As of now, there is no quick way to do this by simply changing a setting. The recommended method for putting existi...

  • Avatar

    OneSky Support created an article,

    How to Delete your OneSky Account

    If you need to remove your OneSky account, please contact our Support Team. Please write to us from the email account that you use to login. To help us improve our platform, please share the reason...

  • Avatar

    OneSky Support created an article,

    Change your Account Owner

    This describes how to change your account ownership and to delete the original account creator.  First, you need to have access to the Account Owner's account. Then, follow these simple steps: For ...

  • Avatar

    OneSky Support created an article,

    Getting Started

    OneSky’s translation management system (TMS) platform is the starting point for both ordering Professional Translation (Pro-T) services and managing your in-house team to work on your translations....

  • Avatar

    OneSky Support created an article,

    Introduction

    What is L10N (and I18N)? You’re curious about getting your product to a new market, or maybe a dozen. You’re wondering what the technical requirements are to build an international product. (Just h...

  • Avatar

    OneSky Support created an article,

    Files as the source of truth

    Adding new phrases There are currently two ways to add phrases to the platform. Manual input (not recommended) Uploading through file Which one should you choose? OneSky Customer Success team say...

  • Avatar

    OneSky Support created an article,

    Plurals

      OneSky takes plural forms depending on the target languages according to CLDR standards.    See also our Lecture Two: Format Strings and Plurals for more information on this (written for iOS) and...

  • Avatar

    OneSky Support created an article,

    Capture and upload screenshots from your mobile device

    Instead of uploading screenshots manually through the OneSky platform, we have a screenshot widget that allows you to: capture screenshots upload to your OneSky project and tag them to the corres...

  • Avatar

    OneSky Support created an article,

    Why is there an extra charge on my order?

    Answer Due to our payment methods, for small orders below $5.00 USD, there will be an extra $0.50 USD charge. To avoid the extra charge, you can purchase credits on our platform. Please see here fo...

  • Avatar

    OneSky Support created an article,

    What can I do if I'm not satisfied with the translation?

    OneSky values providing the best quality translations to you. So that our translators can do the best translation, we have features that are designed for you to provide as much contextual informati...