Can I assign translators for my projects?

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    Felix@OneSky (Edited )

    Hey Katrina,

     

    Thanks for the questions.

     

    1. Can I assign or work with the same translators as my previous projects?

    If this is not your first time of ordering translation for a particular language on OneSky, there is an option to use "preferred translators" at checkout. 

    A "preferred translator" is the translator who has translated the most number of words for your projects previously.  

    Here is a link for further details: https://support.oneskyapp.com/hc/en-us/articles/206203348-How-to-choose-the-same-translators-to-handle-your-orders-preferred-translators-

     

    2. Can I change the translator when the project is already in process?

    Once the order is accepted by a translator, it cannot be reassigned to another one. Having said that, you can always let us know in advance for additional requirement on projects. We will try our best to cater to the needs.

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