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  1. OneSky
  2. Troubleshooting Guide

Troubleshooting Guide

For Engineers

File formats

  • Do you support JavaScript files?
  • Do you support MessageFormat?
  • Duplicated XML string array comments during export
  • How to fix errors in PO file
  • My downloaded RTL translations are not displaying properly
  • What are the JSON formats supported and their differences?
See all 14 articles

Integrations

  • Is the Xcode plugin compatible with Xcode 8?
  • What is this error "No localized files found for language Base"?

Misc

  • My glossary terms appear incorrectly in my projects
  • Why is the word count different between my Project and my Dashboard?
  • Why is the platform detecting phrases from different files as the same phrase?
  • How can I preserve my placeholders if they are not currently supported in OneSky?
  • How can I recover lost data?
  • Why does OneSky automatically add unneeded languages in my project?
See all 9 articles

API Issues

  • I received an authentication error when using the API
  • Cannot download translations from API (204 no content)
  • What are those API status code (e.g. 200, 201, 400, 503)?

I/O Issues

  • Why do my translation files still contain original source strings?
  • I cannot export my file from OneSky
  • Common import/export issues
  • Why are the sequence of my files modified after import/export?
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