Issue
The sequence of the data in my files (e.g. excel rows, json data, XML string array items, etc.) are modified after I import/export files.
Answer
Although rare, this can happen when there are a lot of tasks in query while files are being parsed into our platform. Fortunately, we have a system in place that can quickly fix the original data sequence.
If your XML string array items are out of sequence, please see here on best practices.
Please contact support@oneskyapp.com for help.
Comments
2 comments
@color blind test
This is because of AutoSave in the office clients. They continually save as your view them and they will make changes unfortunately sometimes by just looking at them. The only option you really have is to uncheck the option in your OneDrive client so the files don't open directly with office but open locally.
Hello,
Your response suggests a solution to a problem with data sequence modification during import/export. However, it's missing the crucial "here" link or explanation for best practices regarding XML string array items being out of sequence.
To provide a complete and helpful answer, you need to either:
Provide the actual best practices for XML string array items being out of sequence directly in your answer.
Provide a working link to the relevant "best practices" resource.
mybkexperience survey
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